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TERMS AND CONDITIONS

WARRANTY

In the terms established by the law, it is an obligation to take responsibility for the quality, suitability, safety and good conditions of the products.

Our products have a 30-day warranty from the time of purchase and only for manufacturing defects that for various reasons were not detected in our visual inspection at the time of shipping. To this effect, you must notify us within 5 days after receiving your product. If it is a manufacturing defect and cannot be repaired, we will replace it with a new one. If the model is no longer available, you can replace it for any other piece of the same value or higher, paying the difference.

– Broken stones, caused by hitting or dropping do not have warranty because it is considered misuse and improper care (see Product Care).
– Gold-plated products can fade with use. Color fading does not have warranty after 30 days of purchase.
– Discounted products are final sale and cannot be returned or exchanged.

PURCHASE POLICY

Refer to Spanish Terms and Conditions

DATA MANAGEMENT

Daniela Salcedo values its customers and respects their privacy. If we collect any personal information through any system related or incorporated in the Website, Daniela Salcedo will treat the information confidentially and will use it exclusively for purposes associated to the services provided by the brand.

Daniela Salcedo commits not to transfer, sell, or share data received on the Website, without the express approval of the owner of the data.

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